Zuora System Status Page
All Systems Operational
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
ZEPHR ? Operational
Zone A Operational
Zone B Operational
Zone C Operational
Zone H Operational
Zone L Operational
Zone P Operational
Integration APIs (*.api.zephr.com) Operational
Legacy blaize.io integrations Operational
Admin Console Operational
Payment provider integrations Operational
ZUORA ONEID ? Operational
Billing tenant access ? Operational
SCIM provisioning ? Operational
Revenue tenant access ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
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Zephr Console ?
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Zephr Global CDN ?
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Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Degradation of Service
Resolved - This incident has been resolved.
Apr 25, 18:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 14:39 PDT
Investigating - We are investigating an issue impacting customers in our NA2 datacenter - Zuora ID : ZID-NA2-PROD-29
Apr 25, 12:37 PDT
Latency in Zuora Connector for Salesforce CRM sync jobs impacting NA2 Sandbox tenants
Resolved - This incident has been resolved.
Apr 25, 16:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results
Apr 24, 23:52 PDT
Investigating - Our engineers are currently investigating the issue.
Apr 24, 21:17 PDT
Apr 24, 2024
Apr 23, 2024
Some intermittent failures happens when changing PRPC object from the PRPC page.
Resolved - This incident has been resolved.
Apr 23, 15:16 PDT
Update - This issue is resolved in Sandbox and our team is still investigating the issue in production.
Apr 23, 11:03 PDT
Investigating - We are currently have some intermittent failures happens when changing PRPC object from the PRPC page.
The current environement are impacted :
US PROD
Apr 23, 04:49 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024
Performance degradation from Zuora to Salesforce due to the ongoing Salesforce issue
Resolved - This incident has been resolved.
Apr 21, 10:34 PDT
Update - Update: We could see the salesforce incident is resolved; we will continue monitoring.
Apr 21, 10:21 PDT
Monitoring - Customers may see a performance degradation in their sync from Zuora to Salesforce due to a Salesforce issue.
Apr 21, 10:09 PDT
Performance degradation in NA2 production
Resolved - This incident has been resolved.
Apr 21, 01:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 22:34 PDT
Investigating - We are investigating with the highest priority performance degradation impacting NA2 production environment.
Apr 20, 21:04 PDT
Apr 20, 2024
Performance degradation with tax app posting invoices affecting NA1, NA2 and EU production tenants
Resolved - This incident has been resolved.
Apr 20, 09:47 PDT
Monitoring - A fix has been implemented and we are monitoring the issue.
Apr 20, 04:47 PDT
Identified - The issue has been identified and fix is impletmented
Apr 20, 04:47 PDT
Investigating - We are currently investigating the issue
Apr 20, 04:35 PDT
Apr 19, 2024
Performance degradation impacting EU and NA1 sandbox tenants
Resolved - This incident has been resolved.
Apr 19, 03:56 PDT
Monitoring - A fix has been implemented and we have observed that system performance is back to normal.
Apr 19, 03:26 PDT
Update - We are continuing to investigate this issue.
Apr 19, 02:09 PDT
Investigating - We are investigating performance degradation impacting EU and NA1 sandbox tenants.
Apr 19, 01:42 PDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Domain resolution is intermittently failing, causing a high percentage of requests to the CDN and public APIs to fail
Resolved - This incident has been resolved.
Apr 17, 04:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 04:03 PDT
Investigating - We are currently investigating this issue.
Apr 17, 03:55 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Latency in Zuora Connector for Salesforce CRM sync jobs impacting NA Central Sandbox tenants
Resolved - This incident has been resolved.
Apr 15, 22:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:15 PDT
Investigating - Our engineers are currently investigating the issue.
Apr 15, 16:07 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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